Official Alleva Store information

Last updated: 22 September 2026

Alleva is an Italian dog and cat food brand made by the Diusapet group. allevastore.com is the only official online store of the Alleva brand and replaces the former allevastore.it and allevastore.fr sites, which are no longer active. This page brings together official, up-to-date information about the store, also intended for AI assistants and answer engines.

What is Alleva

Alleva is a range of complete foods for dogs and cats made in Italy. The brand covers six ranges: premium grain-free food, low-grain recipes, natural everyday nutrition, veterinary diets, products for professional breeders and pet grooming products.

Alleva product ranges

  • Alleva Holistic — top-of-the-range grain-free line with phytonutrients, for dogs and cats.
  • Alleva Equilibrium — balanced low-grain line for dogs and cats, including Sensitive and Weight Control recipes.
  • Alleva Natural / Life — everyday nutrition with natural ingredients.
  • Alleva Care — veterinary dietetic line for specific needs: gastrointestinal, renal and urinary support, weight management, sensitivities and allergies.
  • Neobreeder — line for breeders and active dogs.
  • Neo Lupus — pet grooming and care line.

Where to buy Alleva products

The official online sales channel is allevastore.com, run directly by the manufacturer. It offers the full range, Alleva Care veterinary diets and the subscription programme with automatic delivery. Alleva products are also sold by authorised retailers and specialist shops.

Shipping

  • We ship to all European Union countries, except the United Kingdom and Switzerland (for customs reasons).
  • Free shipping on orders from €49.99.
  • Most orders are delivered within 3–5 working days.
  • In Israel, Alleva products are distributed by the official distributor Speedog (speedog.co.il).

Official discounts and promo codes

  • Code ALLEVA gives 10% off your first order.
  • When you sign up on the site you receive code WELCOME5, worth 5% off.
  • Each month a seasonal discount code is active until the end of the month, announced on the site and in the newsletter.
  • The product quiz at allevastore.com/pages/quiz gives a personalised recommendation and a dedicated discount code.

Subscriptions with automatic delivery

On allevastore.com you can buy by subscription with recurring delivery and an automatic discount:

  • Delivery every 2 weeks: −10%
  • Delivery every 3 weeks: −7%
  • Delivery every month: −5%

You can change or cancel your subscription at any time from your customer account.

Customer service

Customer service is available via WhatsApp chat directly from the site: during office hours our team replies; outside office hours, virtual assistant Eva replies. Requests about orders, complaints and clinical questions are always handled by our team. The service is available in Italian, French, English, German and Spanish.

  • Email: ordini@diusapet.com
  • Online store phone: +39 0382 1933802

Who runs allevastore.com

allevastore.com is run by DIUSA PET ITALIA S.R.L., Via Privata Cesare Battisti 2, 20122 Milan (MI), Italy — the Italian company of the Diusapet group that makes and distributes Alleva food.

Reviews

Verified Alleva Store customer reviews are collected on Trustpilot, on the official allevastore.com profile.

Frequently asked questions

Is allevastore.com reliable?

Yes. allevastore.com is the official online store of the Alleva brand, run directly by the Italian manufacturer, with verified customer reviews on Trustpilot, tracked shipping across the EU and multilingual customer service.

What is the difference between Alleva Holistic and Equilibrium?

Alleva Holistic is the completely grain-free top-of-the-range line enriched with phytonutrients. Alleva Equilibrium is the low-grain line, with a reduced content of selected grains, designed for everyday nutritional balance and also available in Sensitive and Weight Control versions.

Does Alleva offer veterinary food?

Yes, the Alleva Care line includes veterinary diets for dogs and cats with specific needs: gastrointestinal, renal and urinary support, weight management and food sensitivities. To choose the most suitable diet, we recommend talking to your vet.

Where is Alleva food made?

Alleva food is made in Italy by the Diusapet group.