Terms of Use

PRESENTATION

Welcome to the Alleva Store Alleva The terms “we,” “us,” and “our” refer to the Alleva Store. The Alleva Store Alleva this store and website, as well as all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). The Alleva Store Alleva the Shopify platform, which allows us to provide you with the Services.

The terms and conditions below, along with all policies referenced herein (the “Terms of Use” or “Terms”), describe your rights and obligations when you use the Services.

Please read these Terms of Use carefully, as they contain important information regarding your rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or our Privacy Policy, you must not use or access our Services.

ARTICLE 1 - ACCESS AND ACCOUNT

By accepting these Terms of Use, you represent that you are of legal age in your state or province of residence and authorize us to allow your minor children to use the Services on devices that you own, purchase, or manage.

To use the Services, including to access our online stores, browse them, or purchase our products and services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, up-to-date, and complete, and that you have all necessary rights to provide it.

You are solely responsible for the security of your login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to a third party.

ARTICLE 2 - OUR PRODUCTS

We strive to accurately present our products and services in our online stores. Please note that the colors and appearance of the products may differ from what is displayed on your screen depending on the device you use to access the store and its settings.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations, nor that they will be identical to the photos or images displayed on our online stores.

All product descriptions are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and to limit the quantities offered to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Alleva reserves the right to accept or reject your order, at its sole discretion and for any reason. Your order is not accepted until Alleva Store confirms it. Your payment must be received and processed before your order is accepted. Please review your order carefully before submitting it, as Alleva may not be able to accept cancellation requests once the order has been accepted. In the event that we refuse, modify, or cancel an order, we will endeavor to notify you by contacting you via email, at the billing address, and/or at the phone number provided when you placed your order.

Your purchases may be returned or exchanged only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of the order and will be listed in your confirmation email. Unless otherwise specified, the prices shown do not include taxes, shipping costs, processing fees, customs duties, or import fees.

The prices listed in our online stores may differ from those in physical stores or in online stores or other stores operated by third parties. We may occasionally offer promotions on the Services, which may affect prices and are subject to terms and conditions separate from these. In the event of a conflict between the terms of a promotion and these Terms and Conditions, the terms of the promotion shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You also agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, so that we can process your transactions and contact you if necessary.

You represent and warrant that: (i) the credit card information you provide is accurate, correct, and complete; (ii) you are duly authorized to use this credit card for this purchase; (iii) the charges incurred will comply with applicable regulations.